With over two decades of experience in the Technology Services and Telecommunications industry, Tom McKeown is driven by a deep passion for delivering exceptional customer experiences. He takes immense pride in fostering an extraordinary team and a thriving culture at BroadReach, which has earned the company recognition as one of the best places to work in MN. Tom's unwavering dedication lies in actively collaborating with employees and customers from the outset, leveraging technology to unravel complex business challenges and drive successful outcomes. Outside of work, Tom enjoys spending quality time with family and friends, indulging in various water sports including fishing, sailing, wake surfing, and just spending time on the lake, as well exploring new destinations through travel.

Nate is a highly accomplished Director of Technology with a remarkable 20-year career in the industry. He excels in business leadership, IT management, and solution engineering, bringing strategic expertise to drive innovation and achieve outstanding results. Outside of work, Nate finds joy in spending quality time with his family, unwinding at the cabin by the lake, and engaging in outdoor activities. An avid hockey player and enthusiast, he also thrives on the camaraderie and exhilaration that the sport brings.

As the Director of Operations, Suzie brings over 18 years of experience to the table. With a proven track record of driving growth and enhancing customer satisfaction, she is passionate about optimizing sales processes and supporting teams to achieve their goals. Her expertise lies in strategic planning, team leadership, and implementing effective support systems, ensuring seamless operations and outstanding results for BroadReach. During her downtime, Suzie enjoys the simple pleasures of quality time with family and friends, and the excitement of exploring new destinations.

Thea Rasmussen is a seasoned professional with over 15 years of experience in the field of customer experience (CX) strategy. As the Director of CX Strategy at BroadReach Communications, she leverages her extensive expertise to drive impactful and innovative solutions for clients. With a keen understanding of customer needs and market trends, Thea consistently delivers strategies that optimize customer satisfaction, retention, and overall business growth. Outside of work, she enjoys spending quality time with her wife and two kids, nurturing a fulfilling personal life alongside her professional achievements.

With more than 20 years of experience in the communications industry, Jim has built a distinguished career in sales leadership, consistently delivering exceptional results and driving business growth. As the Sales Director at BroadReach, he brings a wealth of expertise in leading high-performing teams, developing and executing strategic sales initiatives, and building long-lasting client relationships. Throughout his career, Jim has demonstrated an ability to identify market opportunities, optimize sales processes, and exceed targets, making a significant impact on both revenue and customer satisfaction. Outside of his professional achievements, Jim values quality time with family and enjoys the great outdoors. Whether it's relaxing by the lake, enjoying ice fishing in the winter months, or traveling to warm ocean-side destinations to unwind, he cherishes moments of leisure and adventure. This balance between work and personal life allows Jim to recharge and stay motivated to continue delivering excellence in all areas of life.

With over 12 years of experience in account management and revenue growth, Steve Bernard is a results-driven professional who consistently exceeds expectations. Demonstrating a proven track record in achieving sales targets and fostering long-term partnerships, Steve is dedicated to delivering exceptional value and ensuring client success. Outside of work, Steve finds joy in spending quality time with family, cherishing moments with friends, and engaging in various outdoor activities.

With over 30 years of experience in the Communications Industry, Jon brings a wealth of knowledge and a proven track record of enhancing customer satisfaction and building lasting client relationships. He blends deep technical expertise with strong business acumen, consistently delivering results through a customer-first mindset and a commitment to excellence. Jon is known for his ability to navigate complex challenges, support evolving technologies, and maintain a steady focus on strategic growth. His collaborative style and dedication to service have made him a trusted partner to clients and colleagues alike. Outside of work, Jon enjoys spending quality time with family and friends, exploring the outdoors, and traveling to new places

With over 25 years of expertise, Dan has consistently excelled in delivering tailored solutions to enhance customer experiences and drive business growth. His diverse background in engineering, product development, marketing and account management demonstrates his ability to design and implement complex solutions while understanding client requirements and expectations. With a strong foundation in technical project management and service delivery, Dan brings a comprehensive skill set to empower clients with secure, managed services and innovative tech solutions. In his free time, Dan enjoys traveling with his family, hiking, fishing, and taking in a movie.

Pat brings over 20 years of experience in the technology sales world to the table at BroadReach. With a vast understanding of the ever-changing technological climate, he is able to create powerful solutions to help customers perform at their best. His relationships with clients are the center of his focus, as he always makes sure their needs come first. Pat values the long-term connections he has built over the years and is always open to meeting new people as well. Outside of work, Pat enjoys any activities with his family, especially those involving his new grandchildren, as well as golfing and traveling to warm destinations.

With an extensive 26-year background in the communications industry, Tiffany has built a solid foundation of knowledge and expertise. During her seven years at BroadReach, she has excelled as a dedicated Client Implementation and Support Manager, overseeing and successfully delivering complex projects from initiation to completion. Her ability to effectively communicate, collaborate, and adapt to dynamic environments has consistently resulted in on-time and on-budget project outcomes. Committed to driving operational efficiency and exceeding client expectations, she brings a wealth of experience to every project she undertakes. Beyond her professional pursuits, she loves spending time outdoors and at the cabin with her family, enjoying nature and creating memories.

As a seasoned professional with two decades of experience in the communications industry, Pauline is a highly accomplished Client Implementation and Support Manager. Throughout her career, she has consistently excelled in overseeing and implementing complex projects, displaying exceptional organizational skills and an innate ability to drive successful outcomes. Beyond her professional achievements, her passion for travel and history has fueled a deep appreciation for cultural exploration and an appreciation for the world's rich heritage. With a unique blend of expertise and diverse interests, she embodies a dynamic individual committed to excellence and continuous growth.

With over two decades of experience in administrative positions, and seven years of experience at BroadReach as an Executive Support Coordinator, Jen has developed a strong foundation in supporting high-level executives and ensuring financial integrity within the organization. Her proactive approach to problem-solving and attention to detail has enabled her to streamline operations and maximize revenue. Alongside her professional pursuits, she finds joy in spending quality time with her family, caring for her chickens and other animals, and engaging in outdoor activities to recharge and maintain a healthy work-life balance. She is committed to continuous growth and leveraging her skills to make a positive impact in both her personal and professional endeavors.

Peyton is a young, aspiring sales professional. With dual function as the Sales and Marketing Intern, Peyton is focused on driving new business through his network of connections as well as improving BroadReach’s brand image and awareness. He is always looking for new information about challenging topics, which makes him very easy to teach. Peyton is extremely outgoing and does well meeting new people and adapting to new situations. When he is outside of work, he enjoys many activities including golf, working out, fishing, and spending time with friends and family.