With over two decades of experience in the Technology Services and Telecommunications industry, Tom McKeown is driven by a deep passion for delivering exceptional customer experiences. He takes immense pride in fostering an extraordinary team and a thriving culture at BroadReach, which has earned the company recognition as one of the best places to work in MN. Tom's unwavering dedication lies in actively collaborating with employees and customers from the outset, leveraging technology to unravel complex business challenges and drive successful outcomes. Outside of work, Tom enjoys spending quality time with family and friends, indulging in various water sports including fishing, sailing, wake surfing, and just spending time on the lake, as well exploring new destinations through travel.

Nate is a highly accomplished Director of Technology with a remarkable 20-year career in the industry. He excels in business leadership, IT management, and solution engineering, bringing strategic expertise to drive innovation and achieve outstanding results. Outside of work, Nate finds joy in spending quality time with his family, unwinding at the cabin by the lake, and engaging in outdoor activities. An avid hockey player and enthusiast, he also thrives on the camaraderie and exhilaration that the sport brings.

Drawing from over two decades of experience in the communications industry, Christina has spent the last three years as the Director of Operations, spearheading initiatives to ensure outstanding service delivery and customer satisfaction. With a proven track record of success, Christina has effectively streamlined support operations and implemented strategies to optimize service quality and efficiency. Her unwavering commitment to excellence has fostered authentic client relationships and positioned her as a trusted leader in the industry. Beyond her professional pursuits, Christina finds fulfillment in her role as a parent, supporting and cheering for her daughter as she shines on the volleyball court.

As the Director of Sales Support, Suzie brings over 18 years of experience in the communications industry to the table. With a proven track record of driving growth and enhancing customer satisfaction, she is passionate about optimizing sales processes and supporting teams to achieve their goals. Her expertise lies in strategic planning, team leadership, and implementing effective support systems, ensuring seamless operations and outstanding results for BroadReach. During her downtime, Suzie enjoys the simple pleasures of quality time with family and friends, and the excitement of exploring new destinations.

Thea Rasmussen is a seasoned professional with over 15 years of experience in the field of customer experience (CX) strategy. As the Director of CX Strategy at BroadReach Communications, she leverages her extensive expertise to drive impactful and innovative solutions for clients. With a keen understanding of customer needs and market trends, Thea consistently delivers strategies that optimize customer satisfaction, retention, and overall business growth. Outside of work, she enjoys spending quality time with her wife and two kids, nurturing a fulfilling personal life alongside her professional achievements.

With over 12 years of experience in account management and revenue growth, Steve Bernard is a results-driven professional who consistently exceeds expectations. Demonstrating a proven track record in achieving sales targets and fostering long-term partnerships, Steve is dedicated to delivering exceptional value and ensuring client success. Outside of work, Steve finds joy in spending quality time with family, cherishing moments with friends, and engaging in various outdoor activities.

With 18 years of experience in technology sales and account management, Mike has honed his expertise in building and nurturing relationships with clients. He possesses a deep understanding of the ever-evolving technology landscape, allowing him to effectively identify and deliver tailored solutions that drive business growth and customer satisfaction. Through his strategic approach, strong communication skills, and a proven track record of success, he has established himself as a trusted advisor in the industry. During his downtime, Mike enjoys spending time with his husband and their two dachshunds, family and friends, and traveling whenever he can.

With over 25 years of expertise, Dan has consistently excelled in delivering tailored solutions to enhance customer experiences and drive business growth. His diverse background in engineering, product development, marketing and account management demonstrates his ability to design and implement complex solutions while understanding client requirements and expectations. With a strong foundation in technical project management and service delivery, Dan brings a comprehensive skill set to empower clients with secure, managed services and innovative tech solutions. In his free time, Dan enjoys traveling with his family, hiking, fishing, and taking in a movie.

With an extensive 26-year background in the communications industry, Tiffany has built a solid foundation of knowledge and expertise. During her seven years at BroadReach, she has excelled as a dedicated Client Implementation and Support Manager, overseeing and successfully delivering complex projects from initiation to completion. Her ability to effectively communicate, collaborate, and adapt to dynamic environments has consistently resulted in on-time and on-budget project outcomes. Committed to driving operational efficiency and exceeding client expectations, she brings a wealth of experience to every project she undertakes. Beyond her professional pursuits, she loves spending time outdoors and at the cabin with her family, enjoying nature and creating memories.

As a seasoned professional with two decades of experience in the communications industry, Pauline is a highly accomplished Client Implementation and Support Manager. Throughout her career, she has consistently excelled in overseeing and implementing complex projects, displaying exceptional organizational skills and an innate ability to drive successful outcomes. Beyond her professional achievements, her passion for travel and history has fueled a deep appreciation for cultural exploration and an appreciation for the world's rich heritage. With a unique blend of expertise and diverse interests, she embodies a dynamic individual committed to excellence and continuous growth.

With an impressive 36-year tenure in the communications industry, Shannon brings a wealth of experience and expertise to her role as a Client Implementation and Support Manager. During her time at BroadReach, she has successfully led and delivered diverse projects, ensuring optimal outcomes and client satisfaction. With a keen eye for detail and a strategic mindset, she thrives in dynamic and fast-paced environments, consistently meeting project goals and deadlines. She finds immense joy in indulging in movies and TV shows, unwinding through fishing adventures, cherishing the company of her beloved dogs, and spending time with her family.

With over two decades of experience in administrative positions, and seven years of experience at BroadReach as an Executive Support Coordinator, Jen has developed a strong foundation in supporting high-level executives and ensuring financial integrity within the organization. Her proactive approach to problem-solving and attention to detail has enabled her to streamline operations and maximize revenue. Alongside her professional pursuits, she finds joy in spending quality time with her family, caring for her chickens and other animals, and engaging in outdoor activities to recharge and maintain a healthy work-life balance. She is committed to continuous growth and leveraging her skills to make a positive impact in both her personal and professional endeavors.

Peyton is a young, aspiring professional in the IT world. As the Marketing Coordinator, Peyton excels in developing impactful marketing strategies to drive brand awareness and engagement. An information sponge, Peyton is constantly looking for new ways to improve his expertise in all fields. When away from the office, you can find Peyton enjoying the company of family and friends or teeing off on the golf course, embracing the challenge of the game.