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“We engaged BroadReach for help getting internet connections to our facility. They were able to offer us the most reliable and affordable solution. Our partnership with them has grown; Tom and Mike are easy to work with, and I value the relationship. BroadReach's service and quick response time allow me to focus on strategic projects. They are a trusted vendor, always providing the best solutions at the best value. I don't have to shop around as they proactively ensure I have the most cost-effective and reliable connection. We are grateful for their expertise and support in running our network smoothly.”
“Our non-profit organization was not getting the support we needed from our technology vendors. We partnered with BroadReach over eight years ago, which was a game-changer for us. With limited resources, managing our multi-national network with over 45 locations was a challenge, but BroadReach has been there every step of the way. They even provide project management services and support for all our network changes. What's truly impressive is that they are willing to assist on projects they didn't even procure for us initially. That's what I call a true partnership. I highly recommend BroadReach to any organization needing a reliable and valuable partner in the telecom/technology industry.”
“BroadReach was our organization's perfect partner as we transitioned from traditional TDM/PRI services to SIP trunks. It can be tough to keep up with the ever-changing world of telecommunication services and figure out which providers to work with. Thankfully, we found BroadReach, and they were a huge help throughout the project. Thanks to their extensive experience working with providers, BroadReach was able to speed up the process significantly. They introduced us to reliable vendors who consistently delivered high-quality service. With BroadReach's project management expertise, we were able to complete the project on time. We are actively working with BroadReach on a large global cloud contact center migration and RFP. The experience thus far has been great. Their transparency, expertise, and process have been instrumental in this effort. Working with BroadReach has allowed us to stay focused on our strategic initiatives while they handled the technical aspects of the transition. Overall, it was a fantastic experience, and we look forward to continuing to build our relationship with BroadReach.”
“I am delighted to provide a testimonial for BroadReach. We recently installed a new cloud contact center platform. They have been instrumental in bridging the gap between us and the platform vendor, Talkdesk. Their expertise, dedication, and communication make the best customer service experience. Thanks to their efforts, we have improved efficiency and employee satisfaction. I recommend their service to any company seeking a partner to help with a seamless integration and outstanding support.”
“We required a new global phone solution and needed help figuring out where to begin. We were already a BroadReach customer for our communication needs, and with their help, we were able to carefully evaluate multiple providers and find the ideal fit. BroadReach's extensive knowledge and skills made the search easier and more efficient. Our account representative remained involved throughout the process and ensured everything went smoothly.”
“BroadReach has been a fantastic addition to our team! They work together with us and always respond quickly to our needs. They helped us find a robust and redundant global internet solution with SDWan. BroadReach introduced us to providers that have gone above and beyond what we expected, even in hard-to-reach places. Their project management skills and overall process made this transition easy for us. We are so grateful for their collaboration and support!”
“Working with technology suppliers has always been challenging for us. We constantly have to explain our needs to new representatives due to our account management team changing frequently. However, everything changed when we found BroadReach. They helped us implement a data center solution exceeding our expectations. BroadReach has been a trusted partner, always there for us and looking out for our best interests. They even provided their services for free for three years before we officially started working together. With their help, we can stay ahead in the ever-changing technology landscape. The personal touch and constant support from the BroadReach team make them valuable partners we trust.”
“I am extremely pleased with Tom and the team at BroadReach. We trust them completely and rely on them for our global circuits. They are excellent at bringing in the right people to help us achieve our goals. They prioritize what is best for our organization and consistently make the right decisions. Our partnership with BroadReach has spanned over a decade and continues to grow. BroadReach is an integral part of our team, and their commitment to integrity and professionalism is unparalleled. Their process for helping us choose vendors has always resulted in us finding the best provider for our organization.”
"I have worked closely with BroadReach for the past four years while we transformed our network architecture and pursued global telecom solutions. I truly appreciate their technical expertise and ability to solve problems quickly, producing exceptional results. Their ability to track details and manage projects has allowed my team to focus on other challenges. BroadReach is dedicated to our success, and I consider them a trusted advisor."
"We've been working with BroadReach Communications for a long time, and they have always procured and supported our traditional telco services. Over the past few years, they've introduced us to amazing vendors. Recently, they have helped us run RFPs and RFIs, including the evaluation, procurement, and transition to a cloud-based omnichannel contact center. We enjoy the events and webinars they host that keep us ahead of the technology changes that allow us to build stronger relationships, and we trust that they always have our best interests in mind. We meet with the BroadReach team bi-weekly with our account manager and project manager to ensure our projects are completed on time and within budget. They have been a reliable resource for escalation support. Working with BroadReach is easy, and I want that with all my technology partners!"
I had a billing problem with my previous service provider that seemed impossible to resolve due to constant changes in our account team. Then, BroadReach stepped in, offering their help. In just a few weeks, they solved my issue effortlessly, like magic. Since then, I've trusted BroadReach with other projects, and their performance has been flawless. They understand technology, and their team's passion for helping us is evident, showing strong leadership. BroadReach has become my trusted advisor for all things technology.
Vice President of Information Technology
Loram Maintenance of Way, Inc.
Director of IT Infrastructure
American Public Media Group